Frequently Asked Questions

Website Questions

All FAQ:    General | Website | Art Specs

General Information:    Brand Builders | Calendar & Planner | Name Badges | Corporate Gifts | Canyon | Senator
 

Can I order through your website? We use the Distributor Central service to place our products online. You will need a free account through them to order online. This is a free service to distributors and they also offer you the ability to make your own website with our products and even a shopping cart. Sign up or view more details here: distributorcentral.com

How do I get product links? When you are viewing the product page, click on the "Share" button in the upper right corner. Next choose and a new page will open with the link and other info.

How do I create free virtual spec samples? On products with spec sample capabilities, you will see a red "Technologo Enabled" product button in the item description. Clicking on this will open a new window where you can upload art and create a free spec sample. Click on "Advanced Mode" in the upper right corner to change imprint colors, move, or otherwise edit the image.

How do I save or email a flyer? Clicking on the pdf buttons below the flyers will allow you to download pdf versions. Depending on your browser it will either ask you to save it, or it will open the pdf in the browser. If it opens the pdf, you will have to choose to save a copy from either the file menu, or the icon that looks like a disc. This will vary depending on your browser type and version.

To email, click on the flyer thumbnail and a full size version will open in a new window. At the top are buttons, and one is for emailing a link to the flyer. Clicking on it will open your email program and a message with a link to the flyer will be created. If you would rather attach an image of the flyer in your email message, right-click on the flyer and save a copy. Then attach it to your email.

Why can't I view your digital catalogs? We use an outside provider for our digital catalog service. To make the catalogs interactive the provider uses Adobe Flash Player which you will need to have installed. It is a free program which you can get here. If you are currently viewing the site using an Apple iPod, iPhone, or iPad, you will not be able to view the digital catalogs because these devices do not support Flash. Please contact us if you would like pdf versions of the catalog.

Can a customer (end user) use our website? Yes. All of our pricing includes price codes, and we only list our ASI and SAGE numbers for contact information.